![]() If this helps, please mark this as “ Accepted Solution ” as it will help several others with the same issue to get it resolved without hassles. If this helps, then t o simply say thanks, please click the " Thumbs Up " button to give me a Kudos to appreciate my efforts to help. It has been an absolute privilege to share this platform with you and you've been a valued HP customer. Now trust me I've done all I can to assist you by keeping your best interest in mind. I honestly hope the product works great and lasts you a long time with sever al years of happy printing. Anyway, All's well that end's well is an old adage and so apt. I am happy for you that we worked in tandem to figure out that the cartridge is defective. Kudos to you for that.:) I am glad that the replacement cartridge did the trick for you. You've displayed a rare combination of immense temperament, great attitude and profound technical competence to try and resolve the issue. If this helps, please mark this as “ Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. To simply say thanks, please click the " Thumbs Up" button to give me a Kudos to appreciate my efforts to help. Let me know how it goes and you have a great day! So with your profound expertise, you should be able to perform these steps without breaking a sweat. Going by your post, I can perceive that you are technically very competent. Please perform all these steps patiently as it is critical to resolving the issue. If the unit is under warranty, the manufacturer’s warranty should take care of it for you. They will be happy to assist you immediately. Lastly, scroll down to the bottom of the page and select 'Get phone number.' A case number and phone number will now populate for you.Once completed click the 'Show Options' icon on the bottom right.Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.Next, enter your HP model number on the right. Once the support page opens please select the country in which you're located.HP Technical Support can be reached by clicking on the following link: If the printer is faulty, then the printer needs to be replaced. This should do the trick for you as long as the printer’s hardware is not faulty. If the issue continues, then contact HP phone support to get the cartridge replaced as it could be faulty.If it fails to copy correctly then perform all the prescribed steps from this link: ( HP Photosmart 7520 Printers - Fixing Poor Print Quality) if you’ve not done it already.Please make copies directly from the printer without any communication from the computer.Did you make copies directly from the printer without any communication from the computer?.I take it as a privilege to share this platform with you.įor better clarity and to assist you better I would require more information regarding this: ![]() Superb effort and spectacular research were done as well. You’ve done an excellent job of diagnosing the issue from your end. A very good day to you! I read the post regarding issues with print quality with black not printing. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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